If you are purchasing a product that has a core charge or have already purchased a product with a core charge please review this policy to better understand how to get your core charge money back.
Core charges are automatically charged, even if you already have your core ready to be sent in. There is no option around this. We apologize for any inconvenience this may cause you.
After you have made your purchase and received your part that has an associated core charge, you are able to return the core and receive a refund for the core charge that you originally paid for. In order to receive your refund, you must contact us
to initiate the core return process. After you have contacted us you will be sent a core return form to the email address that you provided when you contacted us. From there you will need to fill out the form and email it back to us and keep a copy for yourself. All return shipping on the core is paid by you, the end consumer. Once your core return paperwork has been received and approved you will be instructed as to where to ship the core back to (depending on the manufacturer). After the manufacturer has received the core, approved it, and issued a refund back to Torque Theory, LLC, you will then be issued your core return refund. If you have any further questions, feel free to contact us